Desktop Release Notes – Version 3.13.0 (Beta)

Release Date: January 14, 2026

This beta release focuses on stability improvements, expanded device support, label and printing enhancements, and stronger cloud/API reliability, while introducing several new workflow and UI enhancements.

Enhancements & New Features

Device Processing & Workflow

• Improved Apple restore workflow visibility with new tile color indicators during restore.
• Devices can now be erased directly from the Home Screen when applicable.
• Added support to restore devices to any currently signed iOS firmware.
• Enhanced SmartLink MDM checks on the iOS Hello Screen.
• Improved handling of multiple AirPods processed simultaneously.
• Added Device Integrity Check support for iOS devices.
• Enhanced fingerprint testing via ADB for supported Android devices.
• Improved behavior when VPP tokens cannot be retrieved, with clearer error handling.
• Added alerts when the Desktop system has not been restarted in 24 hours.

Device Information & Accuracy

• Battery details enhanced with Battery Charge % and Cycle Count displayed on the device box.
• Improved battery health consistency across repeated connections.
• Added eSIM indicator for iOS devices.
• Improved IMEI scan readability with larger font size.
• Added detection for:
  • Unlocked bootloader issues on Android
  • Google Pixel carrier lock status
  • Pixel EID recording in the database
  • Cellular issue status displayed directly on the device box
• Expanded supported color options with the addition of Purple.

Labels & Printing

• Added multiple new label templates and sizes, including:
  • 100mm x 50mm (Brother)
  • 29mm x 42mm
  • 2.5" x 4"
  • 3.5" x 1.4"
• Improved Label Maker canvas handling and UTF-8 encoding for all mobile JSON data.
• Added hardcoded label support in Zebra printer executables.
• Enhanced barcode reliability and layout consistency.
• Added Romanian language support for label templates.

API, Cloud & Logging

• Improved Source API payload handling and logging reliability.
• Added retry logic for 2-Way API operations based on API responses.
• Improved Desktop logging for easier troubleshooting and diagnostics.
• Enhanced handling of blocked manual actions based on API responses.

Correções de bugs

Stability & Core Workflow

• Fixed issues where Auto Prepare failed on certain Samsung devices.
• Resolved cases where devices incorrectly required reconnection during restore.
• Fixed restore loops where devices showed “Erasing” again after successful completion.
• Addressed issues with SmartLink devices being prepared in Precheck mode unintentionally.
• Fixed missing or inconsistent license charge reporting.
• Network connectivity test failures after upgrading to 3.12.8 builds

Battery, Health & Sensors

• Resolved inconsistent or incorrect Battery Health percentages, including:
  • Random truncation of 100% values
  • Incorrect values on Motorola, Samsung, and Apple Watch devices
• Fixed missing battery cycles and battery info not appearing on labels.
• Corrected True Tone tests failing automatically on iOS devices.

Labels, Printing & Barcodes

• Fixed issues where:
  • Labels were not generated after restore in 2-Way API workflows
  • Barcodes were not scannable on Windows builds
  • SKU barcodes overlapped or label elements were missing
  • Custom labels could not print at specific dimensions
• Restored missing erase status and cosmetics results on printed labels.

Cloud & Data Sync

• Fixed issues where:
  • Device data or logs failed to upload to the cloud or uploaded as empty files
  • Cloud MDM responses displayed as blank or “None”
  • Results API did not return itemized OEM parts lists
• Improved synchronization reliability for Mobile logs and Cloud Lookup.

Android-Specific Fixes

• Fixed:
  • Incorrect EID retrieval
  • Inconsistent carrier display between ADB and AT modes
  • SD card data not being erased during device erase
  • Xiaomi and Zebra device processing issues

iOS & Apple Watch

• Resolved:
  • Apple Watch label elements not displaying
  • Auto-erase customization issues
  • Incorrect Apple Watch battery health and model information
  • Missing IMEI blacklist and serial copy functionality

Beta Notes

• This is a beta release intended for testing and validation.
• Customers are encouraged to report any anomalies through Support to help finalize stability ahead of general availability.

‍

‍